You can customize your account name and primary contact via the the Account Settings page.
Each SenseDeep account has an email address that is designated as the primary contact for the account. This email address will be used for billing and critical account communications. It will not be used for other notifications.
the contact email is by default the email address of the user who created the account. You can change this email address to the valid email address of any SenseDeep admin user.
Your SenseDeep account ID is shown on the settings page and this may be requested by support staff should you need assistance in resolving an issue.